In the world of business and work, academic degrees, professional certifications, work experiences and even competence are no longer enough. While they are certainly good things to possess, the critical and often missing ingredient in sustained effectiveness is a lack of understanding regarding the character attributes that are linked to risky behaviours in the first place. Some of the most skillful people have been fired across the globe and some are even in jail.
An organization can hire new hands and hope the new hire adequately align with their corporate culture or the organization can altogether ENSURE a system is in place to establish the alignment from the very beginning.
In today’s competitive and multicultural workforce environment, our experience highlights the fact that Emotional Intelligence (EQ) is as effective and needed as Intelligence Quotient (IQ). A focus on a person’s Character Quotient (CQ) brings in a third dimension of understanding the DNA of your human capital asset.
Assessing a person’s Character Quotient (CQ) and its influence on their Personal Character Profile is essential for mitigating risks and maximizing productivity.
Our research consistently shows a positive correlation between staff behaviour governance, engaged employees on the one hand, and customer ratings and company profitability on the other hand when supported by an effective and deliberate onboarding program.
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