[vc_row][vc_column][vc_custom_heading text=”Our client, a fast growing health care company based in Lagos requires the services of qualified candidates to fill various job VACANCIES. Candidates with suitable qualifications should send CVsto info@helenafrey.comusing the job role as the subject of the e-mail. Application closes, August 22nd, 2018.” font_container=”tag:h5|text_align:left”][/vc_column][/vc_row][vc_row][vc_column][mk_table style=”style2″]
| JOB TITLE | DETAILED JOB DESCRIPTION | WORK EXPERIENCE REQUIREMENTS | EDUCATION REQUIREMENTS | |
|---|---|---|---|---|
| Brand Executive |
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• At least three (3) years experience in brand or product management. • Strong project management skills. • Skills in advertising, design and production of promotional materials. • Extensive experience with Illustrator, Photoshop and In Design, covering mockups, web design and multimedia presentation, etc. • Knowledge of CSS3, HTML5 and JavaScript. • HMO experience in similar role is an advantage. • Ability to manage multiple projects and work within deadlines • Professional writing and communication skills cutting across formal and informal audiences. |
• Bachelor’s Degree in Marketing, Fine arts, Graphics Design, Advertising or related field. • Professional qualifications in Marketing, Design and Brand Management is an added advantage |
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| CHIEF OPERATIONS OFFICER | • Reporting to the Managing Director, the successful candidate will be responsible for the day-to-day running of the HMO. • Responsible for the leadership and management of HMO services, support the objectives and goals of the Company as well as manage and report on the performance of various functional units within the organization. • Manage the daily activities of the HMO ensuring that operations, systems and processes are properly coordinated and implemented. • Ensure that adequate systems and processes are maintained to measure and monitor Company’s effectiveness, efficiency and quality of its healthcare delivery. • Design and set comprehensive goals for performance and growth, and implement business strategies, plans and procedures. |
• Knowledge of innovative technological advancements in managed health care. • Minimum of 7 years in a Senior Management position with an accredited HMO. • Available to travel within and outside Lagos for operational activities. • Must have sound business acumen and good marketing skills. • Must be able to interpret financial data/reports. • Experience in revenue management and understanding of payment methodologies within managed care products. |
• Possession of a master’s degree in a relevant field and /or degree in the medical field from a reputable institution. • Professional qualification(s) in relevant fields. |
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| CUSTOMER SERVICE REPRESENTATIVE | • Serve as liaison between the business, its enrollees and providers, handling all internal and external calls into the Business Office. • Handle enrollee complaints, proffer appropriate solutions, document interactions, escalate and follow up on issues not immediately resolved. • Handling billing concerns, complaints, verification, inquiries, referrals and authorization requests from health care providers. • Provide accurate, valid and timely information to potential and existing enrollees on plans and payment options available. • Efficiently manage large pool of incoming and outbound calls, emails. • Responsibly manage matters of confidential nature, and handle all privacy guidelines pertaining to medical information. |
• 1-3 years’ experience in customer service delivery within a technology environment, ideally a service desk or trouble-shooter role. • Must have pleasant phone personality, emphasizing tact, empathy and patience. • Excellent communication, typing skills. • Customer orientation and ability to adapt/respond to different types of personalities. • Familiarity with CRM systems and practices. • Ability to multi-task prioritizes and manages time effectively. • MustUnderstandandspeakfluentlyatleastoneNigerianativeLanguageotherthanEnglish Language. |
Strong knowledge of Microsoft Windows environment another IT systems is required. |
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| Item #4 | Description | Tax: | $6.00 | |
| All Items | Description | Your Total: | $20.00 |
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